Privacy Policy

Last updated: August 3, 2026

At Layerly.ca ("we," "us," or "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or purchase our 3D printed products. By using our site, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us when you:

  • Contact form submissions — your name, email address, subject, and message.
  • Account creation — your email address and password (stored securely and encrypted).
  • Orders — shipping address, billing details, and order contents.
  • Custom orders — any images or design details you upload for custom prints.

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, pages viewed, and referring URLs. This data is gathered through Google Analytics.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and customer support.
  • Respond to your inquiries submitted through our contact form.
  • Provide and maintain your account.
  • Improve our website, products, and services through analytics.
  • Detect, prevent, and address technical issues, fraud, or abuse.

We do not sell, rent, or trade your personal information to third parties.

Cookies & Analytics

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics. Our site uses Google Analytics 4 to understand how visitors interact with our content, which products are viewed most, and general traffic patterns.

You can disable cookies in your browser settings at any time, though some site features may not function as intended.

Data Sharing

We share your information only with trusted service providers who help us operate our business:

  • Stripe — processes payments securely. We never see or store your full card details.
  • Google Analytics — receives aggregated, anonymized traffic data.
  • Shipping carriers — receive the address needed to deliver your order.

We may disclose information when required by law or to protect our rights, property, or safety.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Opt out of marketing communications.
  • Withdraw consent for data processing where applicable.

To exercise any of these rights, contact us using the details below.

Children’s Privacy

Our products include items designed for children and play. However, our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed of any updates.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please reach out through our contact page.

Contact Us